Our Service Hotline

Service Hotline








Montag - Freitag

09.00 - 17.00 Uhr

Samstag

09.00 - 12.00 Uhr

Nur aus dem deutschen Festnetz zu erreichen

(14 Cent/Minute aus dem deutschen Festnetz)


 
 

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Revocation

 

Note:

If you are the company Andree cuddly "pool-cuddly" as a consumer a contract for the supply of goods (eg ordering a device) in writing, by phone or give information on the Internet, you have a right to return under-fitting return policy below. You can return the goods without giving reasons within two weeks by returning the goods. The time limit begins after receipt of this notification in writing (eg letter, fax, e-mail), but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations 246 § 1, paragraph 1 in accordance with paragraph 10 draft Law and Article 246 § 2 in connection with § 1 Sections 1 and 2 draft Law, as well as our obligations in accordance with § 312e Section 1 Clause 1 BGB in conjunction with Article 246 § 3 BGB. Only if not shipped by parcel (eg bulky goods) you can declare the return through a repurchase request in writing. To meet the deadline, the timely dispatch of the goods or the withdrawal request. In any case, the return is at our cost and risk. The return or return requests must be sent to:

Pool-Kuschel

Andree Kuschel

Am Kämmereiforst 13

39638 Gardelegen

Service-Hotline 0180 501 500 4 (14 cent/min deutschem Festnetz)

phone: 03907 - 712079

Fax: 03907- 776679

E-Mail:uni-pool-shop-kuschel@t-online.de

You can reach us Mo-Fr 7.30 AM - 5.00 PM, Sonnabend von 9.00 AM - 12.00 AM


consequences of return

In the case of an effective return the services received on both sides are to be returned and possibly derived benefits (eg usage advantages). In case of deterioration of the goods, compensation may be claimed. This does not apply if the deterioration of the goods to their inspection - as they would in a retail store - is due. In addition, you can avoid the obligation to pay compensation for a purpose by putting the goods caused by the goods as your property and avoid everything that could reduce its value. Obligations to reimburse payments must be made ​​within 30 days. The period begins with the dispatch of the goods or the desire for us with their receipt.


transactions paid

They have financed this contract with a loan and make of your right to return, you are also tied to the loan agreement no longer, if both contracts form an economic unit. This is presumed to exist if we are also your lender or if their lender in order to fund our participation serves. If we make the loan in force of the revocation or the return has already been paid, your lender occurs in relation to you regarding the effects of withdrawal or return of our rights and obligations under the contract funded.

Exclusion of the right of return according to § 3 para 3 FernAbsG Made to measure to customer specification

Made to measure to customer specification is in accordance with § 3 para 3 FernAbsG no right of return. Custom-made to customer specifications, all goods that were ordered in a different version than the standard equipment indicated in the offer and confirmed effective (for a purchase agreement has been reached). End of withdrawal / revocation /
Gardelegen, Withdrawal state: 26.10.2011


To help us process your return quickly and easily, we ask that you observe the following instructions when returning:

  • Processus
  • Please enter the refund due on the return slip and please put this in the package.
  • Sign your return delivery charge at us.
  • Avoid in any case, return freight to us, you return it will not be accepted.
  • made a return with a different package delivery company (German Post or Hermes), we will refund the postage.


Download Retourschein

You have to bear the costs of return if the delivered goods ordered and if the price is not the issue returned an amount of € 40 excess. Otherwise, we will refund the postage if the goods arrive in good condition with us

To return products, you were delivered by carrier, please inform our service hotline 0180 501 500 4 (14 cents / min German landline) so that we can provide a pick up in our fleet in order. The forwarder then sits directly in touch with you to arrange a collection date. Please pack the product securely (preferably in the original packaging supplied) to prevent damage in transit. Please note that the above issues pose for a quick and easy processing of returns is not a prerequisite for the effective exercise of the right of return. With the deterioration of the goods we provide you to be paid in compensation deduction. Please note that hygiene items are excluded from return.

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